Our goal is to get you back up and running with minimal downtime. Our service team is dedicated to addressing your concerns and providing a resolution to technical issues that may occur with any of our products. We can also help with ordering spare parts and supplies, return merchandise authorizations (RMA), and finding an authorized Duplo dealer in your area.
Our service team will make every effort to solve the issue over the phone or virtually. If we cannot solve the problem promptly, we will arrange for on-site service whether your equipment is under or out of warranty. Ask about our flexible service maintenance agreements for on-site visits to meet your service needs.
If you require technical support, please complete the form below and one of our team members will be in touch.